Here we will answer common questions.
For any questions you cannot find the answer to, please contact us!
Can I use Owids for FREE?
Yes, you don't need to pay or even provide your credit card details to start using Owids. Once you sign up, we automatically provide a FREE credit amount every month for your account. This means that you can start creating widgets for your website at no cost.
I'm not a developer. Is Owids difficult to install?
Not at all! We will give you a small piece of code to add to the code of your website. It's similar to how you would install a Google Analytics script. If you have never done this before, please follow our guide in the Owids dashboard or contact us for FREE installation.
Does it work with my website?
Yes, our platform is designed to work perfectly with any kind of website and platform like Shopify, Weebly, BigCommerce, and WordPress.
Can I embed a widget on my website?
Yes, you can embed any widgets to place anywhere on your website.
How to remove Owids brand on widgets?
You can turn ON/OFF Owids brand in the dashboard.
Which payment methods are accepted?
We accept PayPal payments and all major credit cards through PayPal (creating a PayPal account is not required).
Does Owids slow down your website?
Owids is built with high performance in mind! We wait for your website to render before sending any requests, so it won't slow down your website.
Does Owids work on the local environment?
No, Owids only works on your website's main domain and subdomain. If you have multiple websites, please add a new site to your Owids account.
What widgets do you offer?
We have 10+ widgets: bar, QR code, popup, post notification, post box, recent post/sale notification, form/survey, social share bar, feedback, net promoter score (NPS), email subscription progress, page/element locker, button, menu/navigation builder, custom HTML, Facebook customer chat, website effect (Valentine, Halloween, Christmas, etc). These widgets can combine with each other to create a multi-step widget.
Can I integrate Owids with my email marketing platform?
Sure, you can easily integrate Owids with your favorite email marketing platform like MailChimp, GetResponse, Omnisend, Conversio, Klaviyo or notification service like Slack, Email.
Do your widgets work on mobile?
Owids widgets are mobile optimized and automatically switch to the responsive view when viewed on mobile or tablet devices.